Refund PolicyUpdated 9 months ago

For orders placed in the United States, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return. International orders are nonrefundable. 

To be eligible for a return, your item must be in the same condition that you received it and unused. 

To start a return, you can contact us at [email protected]. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. We will issue a refund minus cost of the shipping and $1.50 restocking fee. 

You can always contact us for any return question at [email protected].

Free Gift with Purchase

In the event you return an item that came with a free gift item due to purchase, the free gift item will need to be returned as well. If product is returned without free gift item a refund will be issued minus the price of the gifted item. 

Damages and issues 

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items 

Unfortunately, we cannot accept returns on sale items or gift cards. 

International Orders

International orders are non-refundable. 

Exchanges 

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds 

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.